Ken, an entrepreneur in Leeds finds the quality of the tea locally available so low, that he decides to research superior teas around the world. He decides to market, sell and distribute these superior teas via the web. His market strategy is to offer superior products on a well-designed website with graphics that are fast to load, has high availability, superior usability and fast response times.
The website will offer the following:
-An innovative interactive catalogue of teas, which not only enables customers to buy the product, but also enables them to provide feedback by rating the teas (which will influence his stock purchasing levels)
-Provide the customer with the ability to use secure credit card transactions
-Provide the customer to give general feedback
Ken selects an iterative model for the development of the prototypes. The team consists of three developers that are experienced in web development. Ken, although he doesn't have technical skillset, is concerned with quality. He doesn't believe a lot of documentation is necessary and he wants the website to be completed quickly.
The test basis contains the following:
-Story boards that show the information flow and page links through the site
-HTML pages developed to date.
-A statement of non-functional requirements.
With the strategy taking shape, Ken asks your advice on the specific testing techniques that should be used to complete the required testing, bearing in mind the nature of the application and the nature of Ken's overall objectives.
We now make the assumption that in the scenario described as above, exploratory testing was selected as being the main test technique. You have now been given the task of specifying, executing and recording the exploratory test sessions.
Select TWO of the options below to define what you will typically use for specifying, executing and recording the sessions?
[K3] 2 credits

• A. Record the results in email and send the email to the test manager.
• B. Use external testers on the team to provide a new approach and fresh view to the testing effort.
• C. Create test charters for planned test session.
• D. Define concrete test cases to be executed by the developers.
• E. Use debriefing sessions with stakeholders and other testers to discuss the findings and new risks identified.

As part of defining an approach the usability, acceptance criteria need to be defined. Which of the following acceptance criteria would be appropriate for operability?
[K4] 3 credits

• A. Percentage of participants who completed each task correctly
• B. SUMI user satisfaction score
• C. Mean extent to which each task was completely and correctly achieved, scored as a percentage
• D. Mean time taken to complete each task (for correctly completed tasks)

Which of the following comments would be the MOST important one you would make?
[K3] 2 credits

• A. No usability acceptance criteria
• B. Specific characteristics of actor(s) are missing
• C. Description of flow is not detailed enough
• D. User tasks not defined

Ken, an entrepreneur in Leeds finds the quality of the tea locally available so low, that he decides to research superior teas around the world. He decides to market, sell and distribute these superior teas via the web. His market strategy is to offer superior products on a well-designed website with graphics that are fast to load, has high availability, superior usability and fast response times.
The website will offer the following: -An innovative interactive catalogue of teas, which not only enables customers to buy the product, but also enables them to provide feedback by rating the teas (which will influence his stock purchasing levels)
-
Provide the customer with the ability to use secure credit card transactions
-
Provide the customer to give general feedback
Ken selects an iterative model for the development of the prototypes. The team consists of three developers that are experienced in web development. Ken, although he doesn't have technical skillset, is concerned with quality. He doesn't believe a lot of documentation is necessary and he wants the website to be completed quickly.
The test basis contains the following:
-Story boards that show the information flow and page links through the site
-HTML pages developed to date.
-A statement of non-functional requirements.
With the strategy taking shape, Ken asks your advice on the specific testing techniques that should be used to complete the required testing, bearing in mind the nature of the application and the nature of Ken's overall objectives.
How does phase containment contribute to reducing the cost of development?
[K2] 1 credit

• A. By ensuring that the deliverables from any life cycle phase are tested only in that phase
• B. By concentrating the testing effort on the phases where failures occur
• C. By using specific test techniques at each level and only at that level
• D. By eliminating defects as early as possible to minimize defect propagation

You are a test analyst in the banking domain. You have received the following requirement:
"The system shall allow cash advances of at least 200 Euros for all supported credit cards. The correct list of credit cards is American Express, Diners, VISA, Mastercard and Eurocard.
Which one of the findings described below is true regarding this requirement?
[K3] 2 credits

• A. The paragraph is unclear in terms of advance limits
• B. The requirement is ambiguous in terms of supported cards
• C. The paragraph indicates potential performance problems
• D. The paragraph indicates potential usability problems