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Salesforce Plat-UX-101 Exam Syllabus Topics:

Salesforce Certified Platform User Experience Designer Sample Questions:

1. Users from a small group within a sales teams have complained about an object that is often used only by them that has not been a edit to their lighting app due to small volume of users the administrator is not considering a new app for them Which two salesforce features should be suggested to improve the end-user experience ?

A) add the objects related list to the home page
B) Favorite the often used object
C) create a custom component on a dashboard
D) personalized the navigation bar

2. A Development team is not valuing the results of a usability testing session.
How should acceptance of the results be increased?

A) The Development team can perform script testing.
B) Create a new prototype to demonstrate improvement.
C) Include links tobest practice artides for each finding.
D) Invite team members to observe usability sessions.

3. What are three benefits of asking the user to think aloud during a user task? Choose 3 answers

A) Natural process
B) Unblasedbehavior
C) Raw stream of thought
D) No special equipment needed
E) Flexibility

4. A UX Designerhas created a new form for a call center that takes special delivery information from its customers.
The designer wants to ensure the call center staff finds the form easy and intuitive to use.
Which kind of testing should be conducted to validate this?

A) Qualitative
B) Focus Groups
C) Usability Testing
D) Survery

5. When designing a custom component that includes this clickable icon in a Lookup field:
What should be used as the alternative (alt) text?

A) Image of a search button
B) Image of a magnifying glass
C) Search
D) Search button

Solutions: