Understanding of functional and technical aspects of Opening a support ticket with F5

The following will be discussed in this section:

• Provide quantitative and relevant information appropriate for a given issue
• Given an issue, determine the appropriate severity according to F5 guidelines
• Identify the appropriate supporting components and severity levels for an F5 support ticket
• Review log files and identify possible events
• Identify severity levels and the associated response times
• Explain the purpose of iApps Analytics
• Given a situation, predict the appropriate dashboard statistics
• Given log file snippets, describe an event sequence
• Given a current running status, recognize significant statistics
• Review the Network Map in order to determine the status of objects
• Distinguish between qualitative/quantitative statements in order to assemble an accurate problem description
• Use iApps Analytics to gauge the current running status of application services
• Describe how to capture application statistics
• Explain the status icons of objects on the map
• Distinguish between relevant/irrelevant information in order to assemble an accurate problem description
• Identify the necessary components for all support cases (Qkview uploaded to iHealth/ or attached to case, serial number of device, problem description, other supporting data)
• Interpret each of the statistic types displayed by the dashboard
• Given log file snippets, identify critical events
• Explain what virtual servers, pools, nodes and pool members are
• Use the dashboard to gauge the current running status of the system

Average Salary of F5-201: TMOS Administration Exam Certified Professionals

The average salary of a AI-900: Microsoft Azure AI Fundamentals Exam Outlook and Modules Exam Certified Expert in:

• Europe - 97,440 EURO
• India - 9,71,117 INR
• England - 61,267 POUND
• United State - 108,682 USD

Reference: https://support.education.f5.com/hc/en-us/articles/4403999362715-TMOS-Administration-201

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Certification Path

F5 201 is the second exam. Successful completion by candidates will allow them to achieve F5 Certified! Administrator, BIG IP status.

F5 201 Exam Syllabus Topics: