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Novell 50-658 exam : Service and support

50-658 Exam Simulator
  • Exam Code: 50-658
  • Exam Name: Service and support
  • Updated: Sep 13, 2026
  • Q & A: 174 Questions and Answers
  • Novell 50-658 Q&A - in .pdf

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Novell 50-658 exam simulator

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The first format of 50-658 exam dumps is pdf which is also the most common version. The pdf exam dumps is very convenient, you can download and read Service and support on your phone, ipad and other electronic products. If you think the electronic version is not good for memory, you can print it into papers, thus it will be easy for you to do marks and notes.

The second format of 50-658 exam dumps is PC file, which is providing interactive Service and support questions &answers during your exercise. Actually, it is an exam Simulator, which will bring you with interesting feel and make you have strong desire to prepare for the 5 CNE exam.

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Novell 50-658 Exam Syllabus Topics:

SectionObjectives
Topic 1: Messaging and Collaboration- GroupWise Support
  • 1. GroupWise administration and troubleshooting
    Topic 2: Novell Enterprise Products Support- Infrastructure Services
    • 1. Network service configuration and maintenance
      • 2. Open Enterprise Server support concepts
        - Directory Services
        • 1. Identity management fundamentals
          • 2. Novell eDirectory support and troubleshooting
            Topic 3: General Troubleshooting and Support Skills- Problem Diagnosis
            • 1. System monitoring and diagnostics
              • 2. Incident analysis and resolution methodology
                - Support Processes
                • 1. Escalation procedures
                  • 2. Technical support workflows
                    Topic 4: Security and Access Management- Access control systems
                    • 1. Authentication and authorization troubleshooting
                      • 2. Novell Access Manager concepts
                        Topic 5: Client and Systems Management- Endpoint Management
                        • 1. ZENworks configuration management
                          • 2. ZENworks asset management basics

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