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Avaya 6002-1 exam : Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Exam

6002-1 Exam Simulator
  • Exam Code: 6002-1
  • Exam Name: Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Exam
  • Updated: Sep 19, 2026
  • Q & A: 69 Questions and Answers
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Avaya 6002-1 exam simulator

Avaya 6002-1 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Features, Protocols & Interoperability15%- Shuffling, hairpinning, and media management
- Encryption and security settings
- SIP, H.323, and DCP protocols
- Integration with Session Manager and third-party systems
Topic 2: Maintenance, Monitoring & Troubleshooting10%- Backup and restore procedures
- Gateway and endpoint troubleshooting
- Alarm monitoring and logging
- Common fault isolation and resolution
Topic 3: Avaya Aura Communication Manager R6.0 Installation & Deployment25%- Software installation and upgrade procedures
- System Platform and WebLM licensing
- Survivable remote and duplex configurations
- Server platforms and templates
Topic 4: CM Messaging Integration & Configuration20%- Integration with Communication Manager
- Voice mail features and call coverage
- CM Messaging server installation
- Mailbox and user provisioning
Topic 5: System Configuration & Administration30%- IP endpoints, DCP, and SIP devices
- SAT commands and system parameters
- Media gateways and circuit packs
- Trunk groups, signaling, and call routing

Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Sample Questions:

Question #1

What two pieces of information does the product licensing and delivery system (PLDS) required to be entered for a license file to be generated? (Choose two)

  • A. Serial number
  • B. MAC address
  • C. License activation code
  • D. Platform type
Reveal Solution  Discussion  0

Correct Answer: B,C  🗳️

Question #2

A user at extension 1111 complaints that when dialing extension 2222, the call is the call is unexpectedly answered by a person at extension 3333. All other calls made are connected as expected. There is not display on the phone. While at the SAT, the technician has the user repeat the call to extension 2222
Which command identifies the reason this phone call is behaving in the expected way?

  • A. Status station 1111
  • B. Display station 3333
  • C. List trace station 3333
  • D. List trace station 1111
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Question #3

Which three commands are port of Avaya Aura CM_survRemote_Embed templates?
(Choose three)

  • A. CM 6.0
  • B. CMM 6.0
  • C. Session manager
  • D. AES 6.0
  • E. Utility services
Reveal Solution  Discussion  0

Correct Answer: A,C,E  🗳️

Question #4

To confirm that a survivable server is currently registered to the main CM servers, using the SAT. Which command should be entered

  • A. Status ess clusters
  • B. Display survivable-processors
  • C. Status ess port-networks
  • D. Status survivable-processors
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Question #5

In the navigation pane, what are the steps to create a test mailbox on the Communication manager messaging 6.0 Application?

  • A. Select messaging administration, then Subscribe Management, and then click Add or
    edit.
  • B. Select messaging administration, the click new.
  • C. Select messaging administration, Select messaging administration, and then click add.
  • D. Select Forms control, and then at the command line run then add subscribe command.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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