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Cisco 640-461 Exam Syllabus Topics:

Cisco Introducing Cisco Voice and Unified Communications Administration Sample Questions:

1. Which two protocols does Real-Time Monitoring Tool use to monitor system performance and device status? (Choose two.)

A) TCP
B) SMTP
C) HTTPS
D) SNMP

2. What type of SIP trunk does a Cisco Call Back support?

A) 802.1q
B) ISL
C) QUERTY enable
D) QSIG enable

3. An administrator wants to see how long a specific IP phone extension is in use during a given period of time. What CAR tool feature would the administrator use?

A) System Reports > Traffic > Summary by Phone Number
B) Device Reports > Route Patterns/Hunt Groups > Route and Line Group Utilization
C) CDR > Search > By Call Precedence Level
D) User Reports > Top N > By Duration

4. Which two fields are required parameters when manually creating users on Cisco Unity Connection with predefined templates? (Choose two.)

A) Title
B) Extension
C) Username (alias)
D) Employee ID
E) First name and last name

5. You successfully added a call park feature for the IP phone that is registered with Cisco Unified Communications Manager Express. What needs to be done on Cisco Unified CME for the call park softkey to appear on the IP phone screen?

A) The call park feature is not supported on Cisco Unified CME.
B) Restart the IP phone.
C) You cannot add the call park feature to an existing configured IP phone. You have to delete the IP phone configuration first, and then start configuring it again.
D) You do not need to do anything. It will appear once the configuration is done.

Solutions: