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Salesforce Consumer Goods Cloud Accredited Professional Sample Questions:

1. A Company by the name of Northern Trail Outfitters(NTO) leverages top industry professionals to manage direct store delivery. How should a consultant explain the power of Consumer Goods Cloud's Einstein for CG- Visit Recommendations feature to NTO?

A) Consumer Goods Cloud Einstein for CG - Visit Recommendations feature is natively powered by market research data enabling comprises to target customers by leveraging big data and competitors performance
B) By adopting the Einstein for CG - Visit Recommendations on the Consumer Goods Cloud the existing workforce can be terminated and replaced with more affordable lay workers to increase margins
C) By adopting the Einstein for CG- Visit Recommendations with the consumer goods cloud, Professionals can focus on these work while having information served to them that will support them in being competitive
D) Einstein for Consumer Goods Cloud is a great tool,but like all software Consumer Goods Cloud is a work in progress. Updates to resolve the functionality gaps of professionals aren't likely to occur until one of the three yearly releases.

2. Universal Containers sells B2B products, including service plans (Basic, Standard, Premium), that customers can modify during a MACD order. The commercial product representing these service offerings is a single product with an attribute used to model the three service plans. There is a requirement to identify the existing plan during the orchestration plan.
What option should a Consultant recommend to identify the existing plan?

A) Order management can retrieve the value from the Inventory Items object.
B) The commercial product should store both the existing and new values of the service plan in the Change order.
C) Custom objects can be created to capture the specific use case requirements.
D) Order Management can make a callout to retrieve the latest service plan from the downstream system.

3. United Telecom (UT) has initiated high-speed offerings on Communications Cloud after upgrading its network.
Which out-of-the-box MACD process should UT consider when upgrading existing assets to high-speed offers for interested customers?

A) Change of Plan
B) Apply Promotion
C) Modify order
D) Disconnect and new order

4. ABC Cloud is using Communications Cloud's Order Management for provisioning and activations of services. As part of the integration with ERP, the ERP order identifiers are required to be saved in the synchronous response in the SFI order record for reference and troubleshooting purposes. A Consultant has started their design using existing Vlocity Process Libraries.
What solution should the Consultant propose to save the ERP order identifiers back to the Salesforce order record?

A) Enhance OOTB integration adapter to process CREATE response from ERP and save returned ERP order identifier to SFI order record.
B) Configure the Response DataRaptor Bundle to process CREATE response from ERP and save returned ERP order identifier to SFI order record.
C) Configure GET ERP Order Callout task straight after the callout task that creates an order in ERP. Enhance the out-of-the-box integration adapter to process GET response from ERP and save returned ERP order identifier to SFI order record.
D) Configure integration procedure in conjunction with Auto Task to perform CREATE order in ERP and process response to save returned ERP order identifiers using Load DataRaptor.

5. Which statement is correct about Consumer Goods- Einstein Visit Recommendations?

A) Visit Recommendations rules consider the store operating hours
B) Visit Recommendations are automatically generated by recent case activities
C) Visit Recommendations automatically take into consideration already created visits for the store
D) Visit Recommendations can be created using the Next Best Action Strategy

Solutions: