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HP HP2-N31 Exam Syllabus Topics:

HP Selling HP BSM Solutions Sample Questions:

1. Which statement best links a customer problem to a solution capability for Network management?

A) Problem: the inability to capture and consolidate infrastructure and application events in real time Solution: HP Run-time Service Model (RTSM)
B) Problem: how to determine which events matter and which are just "noise" Solution: Operations Manager (i)
C) Problem: the inability to capture the end-user experience Solution: Real user Monitor (RUM)
D) Problem: too much lost productivity and time chasing network issues Solution: Network Automation (NA)

2. Which Network Management business challenges do IT executives face that are solved through BSM? (Select two.)

A) reducing data center power consumption
B) providing better asset management tracking
C) reducing costs through tool consolidation
D) meeting and reporting on compliance and regulatory requirements
E) monitoring security breaches more effectively

3. Where can you find the current information on HP Software's BSM solution and product promotions and discounts?

A) HP Product Configuration and Pricing Guide
B) www.hp.com/software
C) HP WW Product Promotions (link)
D) BSM datasheets

4. Which key capability is provided by Operations Manager (i)?

A) provides real time end-to-end transaction monitoring via industry leading, end user monitoring and diagnostic tools
B) provides a single pane of visibility for complex, virtualized, and cloud environments
C) supports Heads-up Display for multi-monitoring technology
D) provides a cross-domain view of the entire IT environment known as the "Operations Bridge"

5. Which Application Performance Management business challenges are faced by IT executives and solved through HP's BSM solution? (Select two.)

A) guaranteeing that service desk tickets are prioritized
B) providing better asset management tracking
C) improving customer and business satisfaction
D) pre-empting problems before they cause an outage
E) monitoring security breaches more effectively

Solutions: