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Prerequisites

Those applicants who are pursuing this ITIL certification must hold the ITIL Foundation certificate. It is also recommended that the test takers are conversant with IT terminology. Moreover, they should understand OSA in the context of specific business environments. In addition, the specialists need to possess practical experience in at least one service management capacity in the service provider environments. The intended audience for this certification is the business managers, operational staff, and Information Technology specialists who work in the organizations that have adopted as well as adapted the Information Technology Infrastructure Library.

Different preparation experience for passing the ITILSC-OSA exam

To satisfy different customers' need and rich the market demand, we have three ITILSC-OSA exam dumps versions for customer to choose at will. For ITILSC-OSA certification exam, they have the same questions & answers, while the main difference between them is the format.

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What is the duration of the ITILSC-OSA Exam

• Format: Multiple choices, multiple answers
• Length of Examination: 90 minutes
• Passing Score: 28 marks

Reference: https://www.axelos.com/Corporate/media/Files/Syllabi/The_ITIL_Intermediate_Qualification_Operational_Support_and_Analysis_Certificate_Syllabus_v5-4.pdf