[Oct 02, 2025] Latest Questions 220-1102 Guide to Prepare Free Practice Tests
Reliable 220-1102 Dumps Questions Available as Web-Based Practice Test Engine
NEW QUESTION # 292
A technician is setting up a new PC in a SOHO. Which of the following should the technician most likely configure on the PC?
- A. VDI
- B. Domain
- C. Wireless WAN
- D. Mapped drives
Answer: D
Explanation:
In a Small Office/Home Office (SOHO) setup, the technician is most likely to configure mapped drives on a new PC. Mapped drives allow for easy access to shared resources such as files and printers on the network. This setup facilitates file sharing and collaboration within a small network, making it an essential configuration for SOHO environments.
NEW QUESTION # 293
A technician needs to exclude an application folder from being cataloged by a Windows 10 search. Which of the following utilities should be used?
- A. System
- B. Indexing Options
- C. Privacy
- D. Device Manager
Answer: B
NEW QUESTION # 294
A technician needs to upgrade a legacy system running on a 32-bit OS with new applications that can work both on a 32-bit and a 64-bit system. The legacy system is critically important to the organization. The IT manager cautions that the new applications must not have a detrimental effect on company finances. Which of the following impacts is the IT manager most concerned with?
- A. Business
- B. Device
- C. Network
- D. Operation
Answer: A
Explanation:
The IT manager's caution regarding the new applications not having a detrimental effect on company finances points directly to concerns about the business impact. This encompasses potential costs associated with upgrading legacy systems, compatibility issues that might arise from running new applications on old infrastructure, and the risks of system downtime or reduced performance affecting business operations. The focus here is on ensuring that the integration of new applications into the legacy system does not incur unexpected expenses or disrupt critical business processes.
NEW QUESTION # 295
Which of the following Linux commands would be used to install an application?
- A. yum
- B. grep
- C. Is
- D. sudo
Answer: D
Explanation:
The Linux command used to install an application is sudo. The sudo command allows users to run programs with the security privileges of another user, such as the root user. This is necessary to install applications because it requires administrative privileges1
NEW QUESTION # 296
A workstation's hard drive is making loud noises, applications are running slowly, and the workstation is rebooting unexpectedly. Which of the following should the technician do first to begin troubleshooting the issue?
- A. Open Disk Cleanup.
- B. Replace the hard drive.
- C. Perform a System Restore.
- D. Run CHKDSK.
Answer: D
Explanation:
The correct answer is D. Run CHKDSK (Check Disk).
CHKDSK is a command-line utility that scans and repairs file system errors and bad sectors on a disk. Running this tool first can determine whether the hard drive is experiencing file system corruption or physical failure.
If CHKDSK reports bad sectors or extensive corruption, it indicates that the drive is failing, and data backup should be performed immediately before replacing the drive.
Syntax Example:
chkdsk /f /r
/f - Fixes file system errors.
/r - Locates bad sectors and recovers readable information.
Why Other Options Are Incorrect:
A . Perform a System Restore - System Restore can revert system settings, but it does not fix hardware issues like a failing hard drive.
B . Open Disk Cleanup - Disk Cleanup removes temporary files but does not diagnose or repair disk issues.
C . Replace the hard drive - While replacement may be necessary, a technician should first diagnose the issue using CHKDSK before determining if the drive needs to be replaced.
CompTIA A+ 220-1102 Exam Reference:
Objective 4.1 - Given a scenario, troubleshoot common problems related to storage and RAID.
NEW QUESTION # 297
A company recently experienced a security incident in which a USB drive containing malicious software was able to covertly install malware on a workstation_ Which of the following actions should be taken to prevent this Incident from happening again? (Select two).
- A. Update the password complexity
- B. Enable a BIOS password
- C. Restrict log-in times.
- D. Install a host-based IDS
- E. Restrict user permissions.
- F. Disable AutoRun.
- G. Update the antivirus definitions.
Answer: F,G
Explanation:
The correct answers are E and ,. Disabling AutoRun and updating the antivirus definitions are two actions that should be taken to prevent the incident from happening again.
AutoRun is a feature of Windows that automatically executes a predetermined action when a removable media such as a USB drive is inserted in a computer. For example, AutoRun can launch or install a new program on the media, or open the file in File Explorer. However, this feature can also be exploited by malicious software that can run without the user's consent or knowledge. Therefore, disabling AutoRun can help prevent accidental installation of viruses and other malware from USB drives123.
Updating the antivirus definitions is another important action that can help prevent malware infections from USB drives. Antivirus definitions are files that contain information about the latest known threats and how to detect and remove them. By updating the antivirus definitions regularly, you can ensure that your antivirus software can recognize and block any malicious software that may be on the USB drive before it can harm your computer45.
A host-based IDS is a system that monitors and analyzes the activity on a single computer or device for any signs of intrusion or malicious behavior. A host-based IDS can help detect and prevent malware infections from USB drives, but it is not a sufficient action by itself. A host-based IDS needs to be complemented by other security measures, such as disabling AutoRun and updating the antivirus definitions6.
Restricting login times, enabling a BIOS password, and updating the password complexity are all actions that can help improve the security of a computer or device, but they are not directly related to preventing malware infections from USB drives. These actions can help prevent unauthorized access to the computer or device, but they do not affect how the computer or device interacts with the USB drive or its contents.
Restricting user permissions is an action that can help limit the damage that malware can cause on a computer or device, but it does not prevent the malware from being installed in the first place. Restricting user permissions means limiting what actions a user can perform on the computer or device, such as installing or deleting programs, modifying system settings, or accessing certain files or folders. By restricting user permissions, you can reduce the impact of malware infections by preventing them from affecting other users or system components7.
NEW QUESTION # 298
A technician is setting up a wireless network in a small, crowded office and wants to minimize Wi-Fi access. Which of the following security settings should the technician enable?
- A. Port forwarding
- B. Allow list
- C. Unused ports
- D. SSID broadcast
Answer: B
Explanation:
Detailed
Enabling an allow list (Option D) will limit access to the wireless network by only allowing devices with specified MAC addresses to connect. This is an effective method for minimizing Wi-Fi access in a crowded environment.
Port forwarding (Option A) controls traffic through specific ports but doesn't minimize wireless access.
Unused ports (Option B) could refer to physical network ports or firewall settings, unrelated to controlling Wi-Fi access.
Disabling SSID broadcast (Option C) might hide the network name but doesn't secure access.
CompTIA A+ Core 2 Reference:
2.9 - Configure security settings for SOHO networks, including MAC filtering .
NEW QUESTION # 299
An organization is updating the monitors on kiosk machines. While performing the upgrade, the organization would like to remove physical input devices. Which of the following utilities in the Control Panel can be used to turn on the on-screen keyboard to replace the physical input devices?
* Devices and Printers
- A. Device Manager
- B. Programs and Features
- C. Ease of Access
Answer: B
Explanation:
Ease of Access is a utility in the Control Panel that allows users to adjust various accessibility settings on Windows, such as the on-screen keyboard, magnifier, narrator, high contrast, etc. The on-screen keyboard can be turned on by going to Ease of Access > Keyboard and toggling the switch to On12. Alternatively, the on- screen keyboard can be opened by pressing Windows + Ctrl + O keys or by typing osk.exe in the Run dialog box3.
References:
1 Use the On-Screen Keyboard (OSK) to type(https://support.microsoft.com/en-us/windows/use-the-on-screen-keyboard-osk-to-type-ecbb5e08-5b4e-d8c8-f794-81dbf896267a)
2 How to Enable or Disable the On-Screen Keyboard in Windows 10 - Lifewire(https://www.lifewire.com/enable-or-disable-on-screen-keyboard-in-windows-10-5180667)
3 On-Screen Keyboard Settings, Tips and Tricks in Windows 11/10 (https://www.thewindowsclub.com/windows-onscreen-keyboard).
NEW QUESTION # 300
A user calls the help desk to report that none of the files on a PC will open. The user also indicates a program on the desktop is requesting payment in exchange for file access A technician verifies the user's PC is infected with ransorrrware. Which of the following should the technician do FIRST?
- A. Disable System Restore
- B. Quarantine the system
- C. Scan and remove the malware
- D. Schedule automated malware scans
Answer: B
Explanation:
Explanation
The technician should quarantine the system first1
NEW QUESTION # 301
As a corporate technician, you are asked to evaluate several suspect email messages on a client's computer. Corporate policy requires he following:
. All phishing attempts must be reported.
. Future spam emails to users must be prevented.
INSTRUCTIONS
Review each email and perform the
following within the email:
. Classify the emails
. Identify suspicious items, if applicable, in each email
. Select the appropriate resolution
Answer:
Explanation:
See the Full solution in Explanation below.
Explanation:
Classification: a) Phishing
This email is a phishing attempt, as it tries to trick the user into clicking on a malicious link that could compromise their account or personal information. Some suspicious items in this email are:
* The email has a generic greeting and does not address the user by name.
* The email has spelling errors, such as "unusal" and "Locaked".
* The email uses a sense of urgency and fear to pressure the user into clicking on the link.
* The email does not match the official format or domain of the IT Help Desk at CompTIA.
* The email has two black bat icons, which are not related to CompTIA or IT support.
The appropriate resolution for this email is A. Report email to Information Security. The user should not click on the link, reply to the email, or provide any personal or account information. The user should forward the email to the Information Security team or use a professional email form to report the phishing attempt. The user should also delete the email from their inbox and trash folder.
The suspicious items to select are:
* b) From address
* d) Hyperlinks
These items indicate that the email is not from a legitimate source and that the link is potentially malicious.
The other items are not suspicious in this case, as the to address is the user's own email and there are no attachments.
Classification: b) Spam
This email is a spam email, as it is an unsolicited and unwanted message that tries to persuade the user to participate in a survey and claim a reward. Some suspicious items in this email are:
* The email offers a free wireless headphone as an incentive, which is too good to be true.
* The email does not provide any details about the survey company, such as its name, address, or contact information.
* The email contains an external survey link, which may lead to a malicious or fraudulent website.
* The email does not have an unsubscribe option, which is required by law for commercial emails.
The appropriate resolution for this email is C. Unsubscribe. The user should look for an unsubscribe link or button at the bottom of the email and follow the instructions to opt out of receiving future emails from the sender. The user should also mark the email as spam or junk in their email client, which will help filter out similar emails in the future. The user should not click on the survey link, reply to the email, or provide any personal or financial information.
Classification: c) Legitimate
This email is a legitimate email, as it is from a trusted source and has a valid purpose. There are no suspicious items in this email, as the from address, the to address, the attachment, and the email body are all consistent and relevant. The appropriate resolution for this email is B. Perform no additional actions. The user can open the attachment and review the orientation material as instructed. The user does not need to report, unsubscribe, or delete this email.
Classification: a) Phishing
This email is a phishing attempt, as it tries to deceive the user into downloading and running a malicious attachment that could compromise their system or data. Some suspicious items in this email are:
* The email has a generic greeting and does not address the user by name or username.
* The email has an urgent tone and claims that a security patch needs to be installed immediately.
* The email has an attachment named "patch1.exe", which is an executable file that could contain malware or ransomware.
* The email does not match the official format or domain of CompTIA Information Security.
The appropriate resolution for this email is A. Report email to Information Security. The user should not open the attachment, reply to the email, or provide any personal or account information. The user should forward the email to the Information Security team or use a professional email form to report the phishing attempt. The user should also delete the email from their inbox and trash folder.
Classification: c) Legitimate
This email is a legitimate email, as it is from a trusted source and has a valid purpose. There are no suspicious items in this email, as the from address, the to address, and the email body are all consistent and relevant. The appropriate resolution for this email is B. Perform no additional actions. The user can reply to the email and thank the sender for the interview opportunity. The user does not need to report, unsubscribe, or delete this email.
NEW QUESTION # 302
A student is setting up a new Windows 10 laptop for the upcoming semester. The student is interested in customizing the wallpaper. Which of the following should the student use to change the wallpaper?
- A. File Explorer
- B. Task Manager
- C. Apps and Features
- D. Personalization
Answer: D
Explanation:
To change the wallpaper on a Windows 10 laptop, the "Personalization" settings should be used. These settings allow users to customize themes, which include various aspects of the desktop environment such as the desktop wallpaper, screen saver, color scheme, and more. This makes "Personalization" the correct option for customizing the wallpaper.
Reference: Official CompTIA A+ Core 1 and Core 2 Student Guide.
NEW QUESTION # 303
A user reports that text on the screen is too small. The user would like to make the text larger and easier to see.
Which of the following is the BEST way for the user to increase the size of text, applications, and other items using the Windows 10 Settings tool?
- A. Open Settings select Devices, select Display, and change the display resolution to a lower resolution option
- B. Open Settings select Personalization, select Display and change the Scale and layout setting to a higher percentage
- C. Open Settings Select System, select Display, and change the Scale and layout setting to a higher percentage.
- D. Open Settings, select System, select Display, and change the display resolution to a lower resolution option.
Answer: C
NEW QUESTION # 304
A technician is moving a Windows workstation from the accounting department to the sales department and needs to update the IP and gateway settings. Which of the following Control Panel utilities should the technician use?
- A. Network and Sharing Center
- B. Programs and Features
- C. Device Manager
- D. User Accounts
Answer: A
Explanation:
The Network and Sharing Center is a Control Panel utility that allows users to view and modify network settings, such as IP address, subnet mask, default gateway, DNS servers, and network profiles. To change the IP and gateway settings of a Windows workstation, the technician can follow these steps:
* Open the Network and Sharing Center by clicking on the network icon in the system tray or by searching for it in the Start menu.
* Click on Change adapter settings on the left sidebar.
* Right-click on the network adapter that is connected to the network and select Properties.
* Double-click on Internet Protocol Version 4 (TCP/IPv4) or Internet Protocol Version 6 (TCP/IPv6) depending on the network protocol used.
* Select Use the following IP address and enter the desired IP address, subnet mask, and default gateway for the workstation. Alternatively, select Obtain an IP address automatically if the network uses DHCP to assign IP addresses dynamically.
* Click OK to save the changes and close the dialog boxes.
References:
* The Official CompTIA A+ Core 2 Study Guide (220-1102), page 2171
* How to change the IP address in Windows 10 and Windows 11 (4 ways), section 12
NEW QUESTION # 305
A user reports seeing random, seemingly non-malicious advertisement notifications in the Windows 10 Action Center. The notifications indicate the advertisements are coming from a web browser. Which of the following is the best solution for a technician to implement?
- A. Disable the browser from sending notifications to the Action Center.
- B. Run a full antivirus scan on the computer.
- C. Move specific site notifications from Allowed to Block.
- D. Disable all Action Center notifications.
Answer: A
Explanation:
The best solution for a technician to implement is to disable the browser from sending notifications to the Action Center. This will prevent the random advertisement notifications from appearing in the Windows 10 Action Center, which can be annoying and distracting for the user. The technician can follow these steps to disable the browser notifications1:
Open the browser that is sending the notifications, such as Microsoft Edge, Google Chrome, or Mozilla Firefox.
Go to the browser settings or options menu, and look for the privacy and security section.
Find the option to manage site permissions or notifications, and click on it.
You will see a list of sites that are allowed or blocked from sending notifications to the browser and the Action Center. You can either block all sites from sending notifications, or select specific sites that you want to block or allow.
Save the changes and close the browser settings.
This solution is better than the other options because:
Running a full antivirus scan on the computer (B) is not necessary, as the advertisement notifications are not malicious or harmful, and they are not caused by a virus or malware infection. Running a scan will not stop the notifications from appearing, and it will consume system resources and time.
Disabling all Action Center notifications is not advisable, as the Action Center is a useful feature that shows notifications and alerts from various apps and system events, such as email, calendar, security, updates, etc. Disabling all notifications will make the user miss important information and reminders, and reduce the functionality of the Action Center.
Moving specific site notifications from Allowed to Block (D) is not the best solution, as it will only stop the notifications from some sites, but not from others. The user may still receive advertisement notifications from other sites that are not blocked, or from new sites that are added to the Allowed list. This solution will also require the user to manually manage the list of sites, which can be tedious and time-consuming.
Reference:
1: How to Disable Annoying Browser Notifications - PCMag
NEW QUESTION # 306
Which of the following scripting languages is the most commonly used for system administration on Windows operating systems?
- A. PowerShell
- B. JavaScript
- C. Bash
- D. Python
Answer: A
NEW QUESTION # 307
A technician discovers user input has been captured by a malicious actor. Which of the following malware types is MOST likely being used?
- A. Cryptominers
- B. Rootkit
- C. Spear phishing
- D. Keylogger
Answer: D
Explanation:
A keylogger is a type of malware that captures user input, such as keystrokes, mouse clicks, and clipboard data, and sends it to a malicious actor. Keyloggers can be used to steal passwords, credit card numbers, personal information, and other sensitive data.
NEW QUESTION # 308
A payroll workstation has data on it that needs to be readily available and can be recovered quickly if something is accidentally removed. Which of the following backup methods should be used to provide fast data recovery in this situation?
* Full
- A. Synthetic
- B. Incremental
- C. Differential
Answer: C
Explanation:
A full backup does not depend on any previous backups, unlike differential or incremental backups, which only save the changes made since the last backup. A synthetic backup is a type of full backup that combines an existing full backup with incremental backups to create a new full backup, but it still requires multiple backup sets to recover data. Therefore, a full backup is the most suitable for the payroll workstation that needs to have its data readily available and recoverable. You can learn more about the differences between full, differential, incremental, and synthetic backups from this article.
NEW QUESTION # 309
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