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Salesforce Certified Platform Strategy Designer Sample Questions:

1. Cloud Kicks asks to see a roadmap denoting how the design team will turn their product vision into reality.
What should the team do when developing their roadmap?

A) Set expectations that once the roadmap is approved It will not be modified.
B) Focus on features, including detailed outputs associated with each one.
C) Ensure stakeholders stay connected and aligned during roadmap development

2. The strategy designers at Cloud Kicks are leading a large number of projects initiated by various stakeholders. They implement an Impact & Effort matrix to help them prioritize their work.
What is the purpose of an Impact & Effort matrix?

A) To prioritize projects based on key goals outlined in project framing
B) To compare products based on predefined criteria to enable stakeholder discussion
C) To classify projects according to their level of urgency.

3. The brand team has spotted some customers sharing their personalized Cloud Kicks footwear on social networks. The strategy designer wants to invite these customers to a co-creation workshop for a new loyalty program being developed.
What is a direct outcome of co-creating with customers?

A) Increased adoption of the loyalty program
B) Increased sales of custom footwear
C) Increased speed of the design process

4. At a project kickoff, the strategy designer wants to get ideas from all stakeholders to use as hypotheses. The designer runs a sketching activity with the multi-disciplinary group, asking everyone to sketch. They give everyone fat markers and sticky notes, and set a timer for 5 minutes of sketching.
What is the reason why marker choice is important?

A) They ensure stakeholders can fit detailed sketches on a sticky note in the allotted time.
B) They anonymize the sketches so that stakeholders cannot judge others' drawing abilities.
C) They enable stakeholders to focus on generating ideas rather than detailing UI.

5. . Leadership at Cloud Kicks just approved a vision for a new digital commerce and service strategy. They ask the Strategy Designer to create a roadmap to help them understand the rollout process and implications.
What should be one of the initial steps to take when creating a program roadmap?

A) Create a release plan matching calendar-based milestones
B) Start with a phased approach, then address foundational items early.
C) Develop a RACI diagram among internal stakeholders only.

Solutions: