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Salesforce Certified Slack Consultant Sample Questions:

1. Your client is researching the acquisition of a new company and wants to collaborate on the acquisition in Slack. The acquisition would be a long-term process and would need input from many departments from different workspaces, including finance and legal. Given that the acquisition is still in consideration, this information needs to be kept private.
How would you recommend they collaborate?

A) Through multi-workspace channels.
B) Through a separate hidden workspace.
C) House all acquisition related channels in a global workspace and make all channels private.
D) Use public channels to collaborate on general acquisition issues, and private channels to collaborate on sensitive information.

2. You are designing Admin Essentials materials for your client. As you are reviewing the Policies & Settings documentation, you learn that Workspace Admins do not have permission to approve app requests.
How do you proceed with your curriculum design?

A) Speak to the client's technical architect and encourage them to turn on app approval across the organization.
B) Deliver your standard material about apps and encourage training participants to ask IT to enable app approval.
C) Consult with your learning lead to discuss if and how they would like you to cover app approvals in your training materials.
D) Only invite Org Owners and Admins to the Admin Essentials training so you can cover app approvals.

3. What are three actions a client should take when preparing for a grid migration?

A) Address duplicate usernames.
B) Disconnect Slack Connect channels.
C) Remove all apps from migrating workspaces.
D) Remove all guests from migrating workspaces.
E) Ensure user emails match SSO.
F) Accept the migration invitation.

4. Which discovery question will best help you understand your client's security concerns and guidelines?

A) Is there frequent external collaboration between your organization and external parties such as customers and vendors today?
B) What user support model does your organization use today to answer IT and Slack-related questions?
C) Are there groups within the organization that need more restrictive permissions or access than a typical employee?
D) Which internal teams collaborate most frequently in your current organization?

5. What is the Slack best practice for managing client engagement and collaboration in projects?

A) Only add project team members to the Slack Connect channel when they request to be added.
B) Create a Slack Connect channel that connects all team members for project collaboration.
C) Add clients to your Slack instance as guests to work together in one channel.
D) Encourage use of email because the client may be new to Slack.

Solutions: