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Salesforce Certified Slack Consultant : Slack-Con-201

Slack-Con-201 Exam Simulator
  • Exam Code: Slack-Con-201
  • Exam Name: Salesforce Certified Slack Consultant
  • Updated: Oct 17, 2026
  • Q & A: 95 Questions and Answers

  • Salesforce Slack-Con-201 Q&A - in .pdf

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Salesforce Slack-Con-201 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Migration and Change Management5%- Migration planning
  • 1. Data migration strategies
  • 2. Transition from other platforms
- Adoption and enablement
  • 1. Training and change management plans
  • 2. Best practices for Slack adoption
Topic 2: Security18%- Slack security and compliance
  • 1. Data Loss Prevention (DLP)
  • 2. Enterprise Key Management (EKM)
  • 3. Retention policies and export
- Authentication and access
  • 1. Domain verification and auto-provisioning
  • 2. Single Sign-On (SSO) configuration
Topic 3: Channel Strategy25%- User Groups and permissions
  • 1. Default channels and channel management policies
  • 2. User Group creation and management
- Channel architecture design
  • 1. Channel naming conventions and organization
  • 2. Public vs. private channel strategy
  • 3. Channel segments and cross-org channels
Topic 4: Workflows and Integrations12%- Workflow Builder
  • 1. Automate routine processes
  • 2. Custom workflow templates
- Integrations and apps
  • 1. Third-party integrations
  • 2. App management and distribution
Topic 5: Governance and Administration20%- Workspace administration
  • 1. Workspace settings and policies
  • 2. Guest access management
  • 3. Roles and permissions
- Governance framework
  • 1. Data governance and compliance
  • 2. Channel management policies
  • 3. Acceptable use policies
Topic 6: Discovery20%- Stakeholder analysis
  • 1. Conduct discovery workshops
  • 2. Identify key stakeholders and decision-makers
- Gather requirements
  • 1. Understand business goals and collaboration needs
  • 2. Identify current workflows and pain points

Salesforce Certified Slack Consultant Sample Questions:

Question #1

Your Enterprise Grid plan client is preparing a presentation for senior leadership and needs to provide a complete count of the number of people in the workspace.
Which org-level metric should you recommend your client use to find this count?

  • A. Members who posted
  • B. Guests
  • C. Full members
  • D. Total membership
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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Question #2

What role does the Slack account team have in a client engagement?

  • A. They are responsible for setting up the Slack Connect channel to connect with your client team.
  • B. They are responsible for making all necessary configurations into your client's Slack instance.
  • C. They are the main client-facing team members during your engagement.
  • D. They will partner with you for the overall success of your client and serve as your point of escalation for any issues.
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Explanation: Only visible for ITExamSimulator members. You can sign-up / login (it's free).

Question #3

During the enablement discovery call, your client confirmed that organization-wide communications are announced to employees by the executive leadership team. Subsequent communications are sent by department and/or director-level leadership with the expectation that they will optimize communications to align with the change management needs of their departments.
Which recommendation should be included in your client's Communication Plan to meet these needs?

  • A. Do not allow threading in any announcement channels.
  • B. Create both custom emojis and workflows that can be used to gauge employee sentiment and feedback.
  • C. Designate a department Slack channel dedicated to Slack announcements for each department at the organization.
  • D. Identify one stakeholder to facilitate general communications, as well as others to carry out department- specific communications.
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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Question #4

You are working with a client on a Slack Business+ plan that has more than 200 employees. The client often works with external partners and has a vision to keep work in Slack as organized as possible while also providing space to create connections outside of daily responsibilities.
Which activity would NOT be included in your project plan?

  • A. Governance
  • B. Grid design
  • C. Discovery
  • D. Channel strategy
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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Question #5

Your client wants to provide periodic updates to their employees via Slack channels to decrease the number of emails and mandatory meetings. However, the client is concerned that some employees may miss the updates.
What type of channel would best address this concern?

  • A. Org-wide channel, required
  • B. Multi-workspace public channel
  • C. Org-wide default channel, required
  • D. Org-wide default channel, optional
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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