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NEW QUESTION # 60
Case Study 3 - Contoso, Ltd
Overview
Company Information
Contoso, Ltd. is an international manufacturing company that has 2,000 employees.
Contoso currently uses a third-party meeting service. The company plans to migrate the meeting service to Microsoft Teams and replace all legacy video teleconferencing (VTC) devices.
Physical Locations
Contoso has offices in Toronto, New York, Rome, and London. The company has a global sales team that works remotely.
Existing Environment
Active Directory Environment
The on-premises network contains an Active Directory Domain Services (AD DS) forest named contoso.com.
Microsoft 365 and Teams Environment
Contoso has a Microsoft 365 subscription. All users are licensed for Microsoft 365 E5 and Teams Premium. All users are enabled for Teams Phone by using Operator Connect.
The contoso.com domain syncs to Microsoft 365 by using Azure AD Connect cloud sync. All users use the Microsoft Authenticator app for multi-factor authentication (MFA) to cloud services.
A Microsoft Surface Hub device is deployed to the boardroom in each office.
The reception area at the Toronto office is configured to use a phone number of +14165555555 in Teams.
Problem Statements
Contoso identifies the following issues:
- A user in the London office cannot locate the recorded files from a recurring Teams meeting.
- Executives in the New York office report having to use Microsoft Authenticator to access their Microsoft OneDrive files from the Surface Hub.
- A user in the Toronto office reports receiving incoming calls while attending Teams meetings instead of having calls sent automatically to voicemail.
Requirements
Planned Changes
Contoso plans to implement the following changes:
- Deploy a new Teams-certified endpoint to all the boardrooms and huddle spaces in all the offices.
- Start a pilot project to deploy an Intelligent Speaker to the boardroom in the Rome office and evaluate transcription and voice attribution capabilities.
- Deploy a Teams shared device to the lunchroom in the Toronto office. Calls placed to
+14165555555 must ring in both the reception area and the lunchroom.
Technical Requirements
Contoso identifies the following technical requirements:
- The endpoint deployed to each boardroom must include a console on the table. The endpoint must automatically invite the existing Surface Hub when joining a Teams meeting.
- The sales team must be able to temporarily sign in to the endpoints deployed to the huddle spaces to respond to Teams messages and attend video calls.
- The endpoints deployed to the huddle spaces must allow only outbound emergency calls when a user is NOT signed in.
- During Teams meetings, the sales team must have a watermark displayed on shared content.
You are evaluating the implementation of the technical requirements for the sales team.
After the implementation of the requirements, which meeting feature will the sales team be able to use during Teams meetings?
- A. meeting reactions
- B. Whiteboard
- C. meeting recording
- D. PowerPoint Live
Answer: A
NEW QUESTION # 61
You need to connect the analog intercoms to Teams Phone.
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
- A. Create a configuration profile for IP phones.
- B. Create a resource account for each intercom.
- C. Create a trusted application endpoint for Teams.
- D. Enable Direct Routing to a Teams-certified SBC.
- E. Register the ATAs with a Teams-certified SBC.
Answer: D,E
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/direct-routing-analog-devices
Topic 1, Litware
Overview
This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.
To answer the questions included in a case study, you will need to reference into rm.it ion that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.
At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section-To start the case study To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question.
Overview
Litware, Inc. is an online retailer.
Litware is replacing its telephony platform with Microsoft Teams Phone.
Currently, all users are assigned Microsoft 365 E3 licenses.
Telephony Environment
The existing telecommunications system has several third-party IP-PBXes at the corporate and warehouse sites- Currently, the PBXes are linked through the corporate WAN and an inter-office dial plan is in place.
A unique PSTN direct inward dial (DID) is assigned to each user. The last five digits of each DID are used as an extension.
Litware piloted Microsoft Skype for Business Server Enterprise Voice, but has since decided to migrate directly to Teams Phone. During the pilot, a response group was created, and the response group is still in use. Agents in the response group use Skype for Business Server-certified handsets.
Locations
Litware has global retail stores and datacenters-
The telephony topology contains the following four types of sites:
Corporate sites
The corporate sites contain information workers who collaborate by using the Teams desktop client and SharePoint Online.
The reception desk at each corporate site has an analog intercom with an integrated door control. Each intercom connects to an existing PBX by using an FXS Analog Telephony Adapter (ATA).
SIP trunks are delivered directJy to the site by using a resilient WAN that connects directly to the on-site PBX solution.
Wa rehouse sites
The warehouse sites are critical to the business. Users at these sites use either the Teams desktop client or the Teams mobile client.
Each warehouse has a public announcement (PA) system that connects to the PBX by using a SIP ATA along with the sites' existing ISDN trunks.
Currently, users ax the company's warehouse in Georgia can call the PA system by dialing 123456.
All calls to emergency services from the warehouses are played over the warehouses' PA system automatically.
WAN connectivity at the warehouses can be unreliable, so local PSTN connectivity is preferred as compared to centrally hosted connectivity.
Retail sites
Each retail site has only one or two desk phones and a specialized point of sale (POS) computer that cannot run the desktop or web versions of the Teams client-Users at the retail sites have the Teams app and an associated data plan installed on their mobile device. Currently, each retail site uses a managed SD-WAN appliance to connect to both the internet and the corporate WAN. The users report that in the event of an internet outage at the retail sites, they can use their mobile devices, which have strong reception.
Planned Changes
Litware plans to implement the following changes:
* Maintain the existing emergency call PA integration.
* Replace the existing IP-PBX solutions by using Teams Phone.
* Consolidate all its PSTN trunks by using region-specific datacenters, wherever possible.
During the planned deployment of Teams Phone, Litware will open a new retail site in the United Kingdom that will have five users. Litware does not have any existing telephony in the United Kingdom. Management at the new retail site wants to use Microsoft Teams Calling Plans for the users.
You are opening a new warehouse site in Melbourne. The new warehouse will connect to a phone carrier by using a Session Border Controller (SBC). Dialing rules are an area code of two digits beginning with a zero followed by a subscriber number of eight digits. For example, an E.164 number of +61370105550 will be translated to 03 7010 5550, and +61255505550 will be translated to 02 5550 5550.
Technical Requirements
Litware identifies the following technical requirements:
- Minimize the amount of voice traffic over the-WAN.
- Whenever possible, use natively supported Teams solutions.
* Avoid replacing existing analog device adapters and SIP phones.
* Assign a Microsoft 365 Phone System license to all the users listed in a CSV file.
* Ensure that the retail sites can place and receive calls in the event of a WAN failure.
* Assign a phone number of +61370105550 to a user named User1. User1 is located at a corporate site.
* Ensure that the warehouse sites maintain calling in the event of an internet outage or Teams service failure.
* Provide users at the United Kingdom retail site with phone numbers. The users must only be allowed to make in-country calls.
* Replace the response group from the Skype for Business Server Voice Enterprise pilot with a call queue. The agents must be able to use their existing handset.
NEW QUESTION # 62
Drag and Drop Question
You have a Microsoft Teams deployment.
You have two teams that have meeting requirements as shown in the following table.
You need to recommend which type of meeting to use for each team.
What should you recommend for each team? To answer, drag the meeting types to the correct teams Each meeting type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 63
Normalization rules are configured as shown in the following exhibit.
Use the drop down menus to select the answer choice that completes each statement based on the information presented in the graphic.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation:
Box 1: +61270105000
Note:
Teams traverses the list of normalization rules from the top down and uses the first rule that matches the dialed number. If you set up a dial plan so that a dialed number can match more than one normalization rule, make sure the more restrictive rules are sorted above the less restrictive ones.
Box 2: AU-Premium
Reference:
https://learn.microsoft.com/en-us/microsoftteams/create-and-manage-dial-plans
NEW QUESTION # 64
Case Study 3 - Contoso, Ltd
Overview
Company Information
Contoso, Ltd. is an international manufacturing company that has 2,000 employees.
Contoso currently uses a third-party meeting service. The company plans to migrate the meeting service to Microsoft Teams and replace all legacy video teleconferencing (VTC) devices.
Physical Locations
Contoso has offices in Toronto, New York, Rome, and London. The company has a global sales team that works remotely.
Existing Environment
Active Directory Environment
The on-premises network contains an Active Directory Domain Services (AD DS) forest named contoso.com.
Microsoft 365 and Teams Environment
Contoso has a Microsoft 365 subscription. All users are licensed for Microsoft 365 E5 and Teams Premium. All users are enabled for Teams Phone by using Operator Connect.
The contoso.com domain syncs to Microsoft 365 by using Azure AD Connect cloud sync. All users use the Microsoft Authenticator app for multi-factor authentication (MFA) to cloud services.
A Microsoft Surface Hub device is deployed to the boardroom in each office.
The reception area at the Toronto office is configured to use a phone number of +14165555555 in Teams.
Problem Statements
Contoso identifies the following issues:
- A user in the London office cannot locate the recorded files from a recurring Teams meeting.
- Executives in the New York office report having to use Microsoft Authenticator to access their Microsoft OneDrive files from the Surface Hub.
- A user in the Toronto office reports receiving incoming calls while attending Teams meetings instead of having calls sent automatically to voicemail.
Requirements
Planned Changes
Contoso plans to implement the following changes:
- Deploy a new Teams-certified endpoint to all the boardrooms and huddle spaces in all the offices.
- Start a pilot project to deploy an Intelligent Speaker to the boardroom in the Rome office and evaluate transcription and voice attribution capabilities.
- Deploy a Teams shared device to the lunchroom in the Toronto office. Calls placed to
+14165555555 must ring in both the reception area and the lunchroom.
Technical Requirements
Contoso identifies the following technical requirements:
- The endpoint deployed to each boardroom must include a console on the table. The endpoint must automatically invite the existing Surface Hub when joining a Teams meeting.
- The sales team must be able to temporarily sign in to the endpoints deployed to the huddle spaces to respond to Teams messages and attend video calls.
- The endpoints deployed to the huddle spaces must allow only outbound emergency calls when a user is NOT signed in.
- During Teams meetings, the sales team must have a watermark displayed on shared content.
You need to implement the planned changes for the Rome office boardroom.
Which two settings should you configure for the device? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
- A. Default Video Camera
- B. Content Camera
- C. Microphone for Conferencing
- D. Default Speaker
- E. Speaker for Conferencing
Answer: C,E
NEW QUESTION # 65
You have a Microsoft Teams Phone deployment.
You have a dial plan that contains the following normalization rule:
Pattern: ^8?(\d{7})$
Translation: +1330$1
How will the phone numbers be normalized? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 66
You have a Microsoft 365 E5 subscription that uses Microsoft Teams Phone.
You have 10 SIP devices that were used in a previous phone system.
You verify compatibility with Teams Phone.
You need to ensure that users can call from SIP devices in Teams.
What should you do?
- A. Configure a configuration profile.
- B. Configure a calling policy.
- C. Assign a Microsoft Teams Shared Devices license to each SIP device.
- D. Assign a Teams Phone Standard add-on license to each SIP device.
Answer: B
Explanation:
The use of SIP devices is deactivated by default and must first be activated in the calling policies.
Otherwise you cannot register the devices and make calls.
NEW QUESTION # 67
Hotspot Question
You have a Microsoft Teams Phone deployment.
You are deploying Direct Routing with media bypass.
You need to define a Session Border Controller (SBC) in Teams.
How should you complete the command? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation:
Reference:
https://docs.microsoft.com/en-us/powershell/module/skype/new-
csonlinepstngateway?view=skype-ps
NEW QUESTION # 68
You have a Teams Phone deployment that contains two sites named Site1 and Site2. Each site has a Session Border Controller (SBC).
You have a user named User1.
User1 relocates from Site1 to Site2 and is assigned a new phone number.
You need to change a policy assigned to User1 to ensure that the SBC at Site2 is used when the user makes outbound calls.
What should you change?
- A. the caller ID policy
- B. the voice routing policy
- C. the dial plan
- D. the calling policy
Answer: B
NEW QUESTION # 69
You need to provision a Microsoft Teams-certified common area phone device at a field site. The solution must ensure that a standard user can complete the physical handset tasks without sharing credentials.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
1 - From the Microsoft Teams admin center, upload the MAC address of the device
2 - From the Microsot Teams admin center, generate a verification code
3 - Instruct the user to enter the verification code on the device
4 - From the Microsoft Teams admin center, remotely sign-in a user to the device Reference:
https://docs.microsoft.com/en-us/MicrosoftTeams/devices/remote-provision-remote-login
NEW QUESTION # 70
Hotspot Question
You have a Microsoft 365 E5 subscription that uses Microsoft Teams.
You plan to deploy phones to a shared common area.
You need to ensure that users can temporarily sign in to each phone and automatically sign out during inactivity.
How should you complete the PowerShell command? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 71
You have a Microsoft Teams Phone deployment.
You deploy a new network site.
You discover that the new site is not listed in location-based reports. Other sites appear in the reports.
You need to ensure that all the sites appear in the reports.
What should you do?
- A. From Network planner in the Microsoft Teams admin center, modify an existing network plan.
- B. From the Microsoft Call Quality Dashboard, select Tenant Data Upload and upload a CSV file that contains the new network site only.
- C. From Network planner in the Microsoft Teams admin center, add a new persona.
- D. From Network planner in the Microsoft Teams admin center, add a new network plan.
- E. From the Microsoft Call Quality Dashboard, select Tenant Data Upload and upload a CSV file that contains all the network sites.
Answer: E
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/cqd-upload-tenant-building-data
NEW QUESTION # 72
Hotspot Question
You have a Microsoft Teams deployment.
The deployment contains a Teams Rooms on Windows device named [email protected] that has the following configurations.
You have a Teams Room for Windows device named [email protected] that has the configuration shown in the following exhibit.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 73
You have a Teams Phone deployment. The deployment has a single Session Border Controller (SBC) that uses Direct Routing.
Users report that outbound PSTN calls fail.
You need to identify the quantity of specific SBC SIP errors.
What should you review?
- A. Endpoint Reports in Microsoft Call Quality Dashboard
- B. Quality of Experience Reports in Microsoft Call Quality Dashboard
- C. the network effectiveness ratio on the Usage tab for the SBC in the Microsoft Teams admin center
- D. the Jitter tab in Network parameters in the Microsoft Teams admin center
Answer: B
Explanation:
https://learn.microsoft.com/en-us/microsoftteams/cqd-data-and-reports#detailed-reports
NEW QUESTION # 74
You are evaluating the implementation of the technical requirements for the sales team.
After the implementation of the requirements, which meeting feature will the sales team be able to use during Teams meetings?
- A. meeting recording
- B. PowerPoint Live
- C. meeting reactions
- D. Whiteboard
Answer: D
NEW QUESTION # 75
You have a Microsoft Teams Phone deployment that uses Teams Calling Plans. Direct Routing, and Operator Connect services. You need to enable PSTN services for 100 new users. The solution must minimize administrative effort.
Which cmdlet should you run?
- A. Set-CsPhoneNumberAssignment
- B. Set-CsUscr
- C. Set-CsOnlineVoiceUser
- D. Set-CsIPPhonePolicy
Answer: C
NEW QUESTION # 76
You have a Microsoft Teams Phone deployment.
You have routing rules for unassigned phone numbers as shown in the following exhibit.
You have unassigned numbers of +61370105005 and +61370105010.
Use the drop-down menus to select the answer choice that completes each statement based on the information presented in the graphic.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 77
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
Your company purchases several Microsoft Surface Hub devices for use with Microsoft Teams Rooms.
You create a provisioning package ( ppkg) to configure certificates, apps, and proxy settings for each Surface Hub.
You need to deploy the provisioning package to each Surface Hub.
Solution: When the Surface Hub displays the Welcome screen, insert a USB flash drive that contains the provisioning package.
Does this meet the goal?
- A. No
- B. Yes
Answer: B
NEW QUESTION # 78
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You are optimizing a network to better support voice and collaboration workloads in Microsoft Teams.
When the users are at a specific corporate site, you need to prevent the users from adding video during calls.
Solution: You run New-CsTeamsMeetingPolicy and set the -AllowIPVideo parameter to $False.
Does this meet the goal?
- A. Yes
- B. No
Answer: B
Explanation:
Instead run New-CsTeamsNetworkRoamingPolicy and set the -AllowIPVideo parameter to $False.
Note: The CsTeamsMeetingPolicy cmdlets enable administrators to control the type of meetings that users can create or the features that they can access while in a meeting.
The -AllowIPVideo parameter determines whether video is enabled in a user's meetings or calls. Set this to TRUE to allow the user to share their video. Set this to FALSE to prohibit the user from sharing their video.
Reference:
https://docs.microsoft.com/en-us/powershell/module/skype/new-csteamsmeetingpolicy
NEW QUESTION # 79
You are deploying Microsoft Skype for Business 3PIP phones to remote sites for use with Microsoft Teams.
You need to sign each 3PIP phone in to Teams.
What are two possible ways to achieve the goal? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
- A. From the Microsoft Teams admin center, remotely provision a new device.
- B. From the device, instruct a local user to sign in from the web.
- C. From the device, instruct a local user to sign in by using the device itself.
- D. From the device, instruct a local user to sign in from a computer that connects to the device by using a USB cable.
- E. From the device, instruct a local user to use the direct inward dial (DID) number and PIN of the assigned account.
Answer: B,C
NEW QUESTION # 80
You have a Microsoft Teams Phone deployment.
You assign a Microsoft 365 E5 license to a user named User1.
You need to enable User1 for Direct Routing.
Which PowerShell cmdlet should you run?
- A. Set-CsOnlineVoiceUser
- B. Set-CsUserServicesPolicy
- C. Set-CsCallingLineIdentity
- D. Set-CsPhoneNumberAssignment
Answer: D
NEW QUESTION # 81
Your company has an office in Seattle.
The default dial-in number for the company's Microsoft Teams meetings has an area code of 425.
The company does NOT have an office in New York. However, most of the company's customers are in New York.
You need to get a new default dial- In number that has a local 718 area code. You will NOT define additional location information in Teams.
Which two actions should you perform before you assign the bridge? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
- A. Search for new numbers by using a 718 area code.
- B. Search for new numbers by using New York.
- C. Get a Dedicated conference bridge (Toll) number.
- D. Get a Dedicated conference bridge (Toll Free) number.
- E. Get an auto attendant toll-free number.
Answer: C,D
NEW QUESTION # 82
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