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Avaya IP Office Implementation : 6402

6402 Exam Simulator
  • Exam Code: 6402
  • Exam Name: Avaya IP Office Implementation
  • Updated: Sep 08, 2026
  • Q & A: 63 Questions and Answers
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Avaya 6402 Exam Syllabus Topics:

SectionWeightObjectives
Endpoints & Trunks20%- SIP, PRI and analog trunk setup
- Media resources and codec settings
- DHCP, TFTP and phone provisioning
- Digital, IP and SIP telephone configuration
System Configuration & Management30%- Short codes, time profiles and call routing
- IP Office Manager and Security Settings
- User profiles, extensions and rights
- Hunt groups, pickup groups and call distribution
Maintenance & Troubleshooting10%- Common issues and resolution steps
- Backup, restore and configuration management
- System logs, alarms and debugging tools
System Architecture & Installation25%- SD card licensing and system ignition
- IP Office 500v2 and Server Edition hardware
- Network configuration and IP addressing
- Software installation and upgrade procedures
Voicemail & Applications15%- VoiceMail Pro installation and setup
- Auto Attendant and call flows
- Embedded Voicemail configuration
- Licensing for advanced features

Avaya IP Office Implementation Sample Questions:

Question #1

Which two steps must be completed to get Embedded Voice Mail (EVM) Dial by Name to work correctly? (Choose two.)

  • A. Configure DialBy Name action off Auto Attendant.
  • B. EmbeddedVoicemail code is set.
  • C. Add names to the system directory.
  • D. Users need to record theirnames.
Reveal Solution  Discussion  0

Correct Answer: C,D  🗳️

Question #2

In Manager, where can the voicemail type be selected for the IP Office to use Embedded Voicemail?

  • A. System form
  • B. Auto Attendant form
  • C. Line form
  • D. User form
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Question #3

How many external expansion modules may be added to an IP Office 500v2 for maximum capacity without an expansion module base card?

  • A. 8
  • B. 4
  • C. 14
  • D. 18
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Question #4

A customer engages some sales reps who are only in the office occasionally. They will share the same telephone. Which user profile will you configure for this scenario?

  • A. Remote Manager
  • B. Standard User
  • C. Agent
  • D. Hot Desk User
  • E. No User
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Question #5

The customer wants to rack mount an IP500 system. The room that the system will be installed in has a 25" width rack with space in it. Which additional equipment is needed to install the system in a rack?

  • A. an Uninterruptable Power Supply
  • B. an IP400 Rack Mounting Kit
  • C. a Standard 19" Rack
  • D. yellow2meterinterconnect cables
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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