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BCS Foundation Certificate in Business Analysis V4.1 : PC-BA-FBA-20

PC-BA-FBA-20 Exam Simulator
  • Exam Code: PC-BA-FBA-20
  • Exam Name: BCS Foundation Certificate in Business Analysis V4.1
  • Updated: Oct 15, 2026
  • Q & A: 107 Questions and Answers
  • BCS PC-BA-FBA-20 Q&A - in .pdf

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BCS PC-BA-FBA-20 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Making the Business Case: This section of the exam measures the skills of Project Managers and emphasizes the importance of business case development. Candidates must assess feasibility from business, technical, and financial perspectives. The syllabus introduces business case structure, investment appraisal techniques, and Agile considerations. One critical skill tested is evaluating and presenting a compelling business case to decision-makers.
Topic 2
  • Defining the Solution: This section of the exam measures the skills of Business Analysts and focuses on identifying gaps between current and target business states. Candidates must use techniques such as gap analysis and the POPIT™ framework. The syllabus also covers the process of developing solution options through brainstorming and creative thinking. One key skill assessed is formulating viable solutions that align with business needs.
Topic 3
  • The Strategic Context for Business Analysis: This section of the exam measures the skills of Business Analysts and focuses on the strategic aspects of business analysis. Candidates must analyze external factors using the PESTLE framework and internal strategies through the VMOST technique. The syllabus also includes a SWOT analysis for identifying business strengths, weaknesses, opportunities, and threats. One critical skill assessed is evaluating an organization’s business strategy and aligning business analysis with corporate objectives.
Topic 4
  • What is Business Analysis: This section of the exam measures the skills of Business Analysts and covers the fundamental principles of business analysis. Candidates will learn about the business change lifecycle and key principles such as focusing on root causes instead of symptoms, considering multiple options, and ensuring feasible requirements. One essential skill assessed is understanding the scope and responsibilities of business analysts in various organizations.
Topic 5
  • Analyzing and Managing Stakeholders: This section of the exam measures the skills of Change Managers and emphasizes stakeholder management techniques. Candidates must identify stakeholder categories using the stakeholder wheel and apply tools like the Power
  • Interest Grid to determine engagement strategies. The RACI matrix is also introduced for defining stakeholder responsibilities. One key skill assessed is mapping stakeholders and determining their level of influence and engagement.
Topic 6
  • The Competencies of a Business Analyst: This section of the exam measures the skills of Junior Business Analysts and explores the key competencies required for success. It introduces the concept of a T-shaped professional, emphasizing expertise in business analysis while maintaining a broad range of supporting skills. Candidates must also understand the three key competency areas: personal qualities, business knowledge, and professional techniques. One key skill assessed is identifying how these competencies contribute to successful business analysis.
Topic 7
  • Investigating the Business Situation: This section of the exam measures the skills of Business Analysts and covers various techniques for analyzing business situations. Candidates must be familiar with methods such as workshops, observation, interviews, prototyping, and surveys. These techniques help in gathering stakeholder perspectives and understanding organizational challenges. One essential skill tested is selecting the most effective technique based on the business context.
Topic 8
  • Establishing the Requirements: This section of the exam measures the skills of Business Analysts and covers requirements engineering (RE) processes. Candidates must recognize different requirement types, including business, functional, and non-functional requirements. The syllabus also covers elicitation techniques such as interviews, workshops, and prototyping. One essential skill assessed is gathering and defining high-quality business requirements.
Topic 9
  • Delivering the Business Solution: This section of the exam measures the skills of Business Analysts and focuses on the business change lifecycle. Candidates must understand the role of the analyst in design, development, testing, and implementation. The syllabus also introduces transition and migration strategies, such as phased and big-bang rollouts. One critical skill assessed is managing change effectively to ensure a smooth transition to new business solutions.

Reference: https://www.bcs.org/qualifications-and-certifications/certifications-for-professionals/business-analysis/foundation-certificate-in-business-analysis/

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BCS Foundation Certificate in Business Analysis V4.1 Sample Questions:

Question #1

On joining a new company. Sara spent time reviewing the company ' s organisation chart She was particularly interested in the sponsor of the project she is joining What is Sara LIKELY to have learnt about the sponsor from this? Select the TWO that apply

  • A. Their position in the company hierarchy
  • B. The scope of their responsibilities
  • C. Their preferred management style
  • D. Their span of control
  • E. The culture within their team
Reveal Solution  Discussion  0

Correct Answer: A,D  🗳️

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Question #2

Which elements are included in a CARDI log?

  • A. Costs, Assumptions, Risks, Dependencies, Issues.
  • B. Constraints, Assumptions, Risks, Dependencies, Issues.
  • C. Constraints, Actions, Risks, Dependencies, Issues.
  • D. Constraints, Assumptions, Risks, Dependencies, Identification.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Question #3

The management of a chain of hotels has decided that one of its critical success factors (CSF) is to ' provide excellent customer service ' The below measures have been suggested.
Which THREE of these are appropriate key performance indicators (KPIs) for the CSF ' provide excellent customer service " ?

  • A. The percentage of customers who return
  • B. The percentage of customers who use the leisure facilities
  • C. The number of customers who make use of their in-room mini bar
  • D. The percentage of customers who join the hotel loyalty scheme
  • E. The number of customers who complain.
Reveal Solution  Discussion  0

Correct Answer: A,D,E  🗳️

Explanation: Only visible for ITExamSimulator members. You can sign-up / login (it's free).

Question #4

PESTLE Analysis is used to assess what?

  • A. External environment.
  • B. Stakeholder power.
  • C. Internal environment.
  • D. Customer sentiment.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Question #5

Which of the following is NOT an advantage of the Waterfall Lifecycle?

  • A. Ensures a high-quality system due to the need to sign off each stage.
  • B. Provides good control from a project management perspective.
  • C. Quickly and inexpensively reacts to changes in business requirements.
  • D. Leads to a high degree of certainty about project costs.
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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