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Microsoft OEM Reseller : 70-684

70-684 Exam Simulator
  • Exam Code: 70-684
  • Exam Name: OEM Reseller
  • Updated: Sep 09, 2026
  • Q & A: 92 Questions and Answers
  • Microsoft 70-684 Q&A - in .pdf

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Microsoft 70-684 Exam Syllabus Topics:

SectionWeightObjectives
Licensing and Software Assurance30%- Upgrade and downgrade rights
- Software Assurance benefits for OEM
- Microsoft OEM licensing agreements
Windows Operating System Deployment30%- Activation and product keys
- Image creation and deployment
- Installation and configuration of Windows 7
OEM Product Management25%- System builder and reseller responsibilities
- Compliance and legal requirements
- Support and warranty terms
Application and Hardware Compatibility15%- Troubleshooting common issues
- Application compatibility scenarios
- Hardware certification requirements

Microsoft OEM Reseller Sample Questions:

Question #1

Your company sells a customer two desktops computers. Both of the computers have Windows 7
Professional preinstalled. One of the computers also has Microsoft Office Home and Business 2010 preinstalled.
The customer contacts you 60 days after the sale requesting to install Office Home and Business 2010 on
the computer that was shipped without Office 2010 installed.
You need to provide a solution to license Office 2010 on the computer. The solution must minimize costs.
What should you do?

  • A. Instruct the customer to contact Microsoft for an additional Office Home and Business 2010 product key.
  • B. Instruct the customer to use the product key that came with the other computer.
  • C. Sell the customer a Full Packaged Product (FPP) license of Office Home and Business 2010.
  • D. Sell the customer an OEM license of Office Home and Business 2010.
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Question #2

A customer has 200 client computers.
The customer plans to deploy Microsoft Exchange Server 2010 and Microsoft SharePoint Server 2010 for email and collaboration.
The customer does not want to outsource the management of any of its technology infrastructure.
You need to recommend a Microsoft Office 2010 suite that provides users with the ability to access email,
create documents, create spreadsheets, and access SharePoint content while they work offline.
The solution must minimize costs.
What should you recommend?

  • A. Office Professional Plus 2010
  • B. Office Starter 2010
  • C. Office Home and Student 2010
  • D. Office 365
  • E. Office Professional 2010
  • F. Office Professional Academic 2010
  • G. Office Home and Business 2010
  • H. Office Standard 2010
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Question #3

A customer purchases a new client computer that has an OEM license of Windows 7 Ultimate. Which version or versions of Windows is the customer permitted to install on the computer without requiring the purchase of additional licenses? (Choose all that apply.)

  • A. Windows Vista Ultimate
  • B. Windows XP Professional
  • C. Windows XP Tablet PC Edition
  • D. Windows 2000 Professional
  • E. Windows XP Media Center Edition
Reveal Solution  Discussion  0

Correct Answer: A,B,C  🗳️

Question #4

A customer purchased a Full Packaged Product (FPP) version of Windows 7 Home Premium at a retail
store six months ago.
The customer requires technical support to restore the operating system to its default settings.
You need to tell the customer which party is responsible for providing technical support.
Who should you tell the customer to contact?

  • A. the hardware manufacturer of the client computer
  • B. Microsoft Support
  • C. the retail store where the client computer was purchased
  • D. Microsoft Services
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Question #5

A customer has a company that has 10 x64 client computers. The client computers run a 32-bit version of Windows 7 Professional.
The company wants to purchase Microsoft Word 2010, Microsoft Excel 2010, Microsoft Outlook 2010, and Microsoft Access 2010 for the client computers.
You need to recommend the appropriate Microsoft Office 2010 suite for the customer. The solution must minimize costs.
What should you recommend?

  • A. a 64-bit version of Office Home and Business 2010
  • B. a 32-bit version of Office Professional 2010
  • C. a 64-bit version of Office Professional 2010
  • D. a 32-bit version of Office Home and Business 2010
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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