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Salesforce Certified Nonprofit Cloud Consultant (NPC) : NP-Con-102

NP-Con-102 Exam Simulator
  • Exam Code: NP-Con-102
  • Exam Name: Salesforce Certified Nonprofit Cloud Consultant (NPC)
  • Updated: Sep 05, 2026
  • Q & A: 127 Questions and Answers
  • Salesforce NP-Con-102 Q&A - in .pdf

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Salesforce NP-Con-102 exam simulator

Salesforce NP-Con-102 Exam Syllabus Topics:

SectionObjectives
Case Management and Service Delivery- Service and Case Tracking
  • 1. Case Intake and Routing
    • 2. Service Outcomes Tracking
      Reporting, Analytics, and Integration- Integration Concepts
      • 1. External System Data Flow
        • 2. Salesforce Ecosystem Integration
          - Reporting and Dashboards
          • 1. Nonprofit KPI Reporting
            • 2. Data Visualization
              Program and Service Management- Program Lifecycle Management
              • 1. Program Design and Delivery
                • 2. Participant Tracking
                  Nonprofit Cloud Fundamentals- Salesforce Nonprofit Cloud Data Model
                  • 1. Account and Contact Relationships
                    • 2. Households and Affiliations
                      Fundraising and Engagement- Donor Management
                      • 1. Donations and Soft Credits
                        • 2. Campaign and Engagement Tracking

                          Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:

                          Question 1

                          A nonprofit wants to send an event cancellation notice to 150 Salesforce contacts without a separate email service provider. It wants to manage bounces, resend the notice as needed, and view the send history on the Contact record. Which option should a consultant recommend to meet the requirements?

                          A. Email-to-Case
                          B. Account Engagement
                          C. Elevate
                          D. Send List Email


                          Question 2

                          What does a consultant need to enable and deploy before using Advanced Mapping in NPSP?

                          A. Custom triggers
                          B. Customizable Rollups
                          C. Delegated Administration
                          D. My Domain


                          Question 3

                          A nonprofit organization wants grant seekers to be able to add collaborators in Experience Cloud to help complete grant applications. What should the organization configure in Nonprofit Cloud for Grantmaking?

                          A. Compliant Data Sharing
                          B. Permission sets
                          C. Group Membership


                          Question 4

                          A consultant is engaged by a nonprofit organization that has millions of records and receives hundreds of thousands of individual donations daily. The organization is struggling with its current system, which is unable to handle the volume of records being generated. The organization wants to know if Nonprofit Cloud can handle this volume. Which Nonprofit Cloud feature can process this volume of records?

                          A. Data Consumption Framework
                          B. Batch Management
                          C. Stage Management


                          Question 5

                          A nonprofit organization provides food baskets and rental assistance. The organization wants to group these benefits as goods and monetary assistance within the same program. Which Nonprofit Cloud object should the organization use to group the items?

                          A. Program Enrollment
                          B. Benefit Type
                          C. Benefit Disbursement


                          Solutions:

                          Question 1
                          Answer: D
                          Question 2
                          Answer: B
                          Question 3
                          Answer: A
                          Question 4
                          Answer: B
                          Question 5
                          Answer: B

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