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Avaya Aura® Experience Portal with POM Implementation and Maintenance : 3305
- Exam Code: 3305
- Exam Name: Avaya Aura® Experience Portal with POM Implementation and Maintenance exam
- Updated: Sep 14, 2026
- Q & A: 64 Questions and Answers
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Avaya 3305 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Proactive Outreach Manager (POM) Implementation | - Outbound dialing strategies and rules - Campaign setup and management - POM installation and configuration |
| Integration and Deployment | - Backup and recovery procedures - Integration with SIP, IVR, and external systems - Deployment best practices |
| Avaya Aura Experience Portal Architecture and Components | - Integration with Avaya Aura platform - System architecture and core components overview - Media processing and call flow basics |
| System Administration and Maintenance | - User, role, and security management - Logging, reporting, and performance tuning - System monitoring and troubleshooting |
Avaya Aura® Experience Portal with POM Implementation and Maintenance Sample Questions:
Question #1
You client reported the multi-server Avaya Aura Experience Portal (AAEP) local PostgreSQL database has become corrupted and you have determined you must restore the database from a backup of the system.
After restoring the database from the backup, which three actions must be performed? (Choose three)
- A. Restart the vpms service on the Experience Portal Manager (EPM).
- B. Restart the MPP service from the EPM.
- C. Install a new license file on the EPM.
- D. Reconnect each Media Processing Platform (MPP) with the EPM.
- E. Restart the avpSNMPAgentSvc on the EPM.
Answer: A,D,E
Question #2
Your customer reports that no outbound calls are occurring for Proactive Outreach manager (POM) campaign for a new installation. Which configuration should be checked?
- A. You need to check that the POM server, Campaign Manager, Campaign Director, Apache Web Server, and Postgres database are running
- B. You need to check that the POM server, Campaign Manager, Campaign Director, Apache Web Server, ntpd Daemon, and Postgres database are running
- C. You need to check that the POM server, Campaign Manager, Campaign Director, Apache Web Server, Tomcat Service and Postgres database are running
- D. The global configuration data for POM; you need to check that the POM server, Campaign Manager, Campaign Director, and Postgres database are running
Answer: C
Question #3
Which two statements below about infinite campaigns are true? (Choose two)
- A. Infinite Campaign does not terminate by itself after processing all contacts.
- B. To terminate an Infinite Campaign, manual intervention is required.
- C. Infinite Campaign is designated by Campaign Type 0.
- D. Infinite Campaign terminates automatically after processing all contacts.
- E. Infinite Campaign terminates only when all agents log off from the campaign.
Answer: A,B
Question #4
Which level of permission should the directory have, if the Installation DVD files of Avaya Aura Experience Portal are accessed from a shared network directory or local directory?
- A. readable by avayavp
- B. readable by root or sroot
- C. readable by all users
- D. readable by all Avaya service accounts
Answer: C
Question #5
Which two statements about the "priority" of a campaign are true? (Choose two)
- A. The priority of the campaign determines the number of licenses allocated by Proactive Outreach Manager (POM) to a particular campaign during execution.
- B. The priority of the campaign determines when the campaign will start.
- C. Available priorities are 1-5
- D. Campaign priority determines the media channels used by a campaign
- E. Available priorities are 1-10
Answer: A,E
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