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Avaya Communication Server 1000 for Avaya Aura® Maintenance : 7004.1

7004.1 Exam Simulator
  • Exam Code: 7004.1
  • Exam Name: Avaya Communication Server 1000 for Avaya Aura® Maintenance Exam
  • Updated: Jul 23, 2026
  • Q & A: 66 Questions and Answers
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Avaya 7004.1 Exam Syllabus Topics:

SectionObjectives
Topic 1: Troubleshooting and Diagnostics- Fault isolation and recovery
  • 1. Alarm and log analysis
    • 2. Network and telephony problem resolution
      Topic 2: Communication Server 1000 Architecture- System architecture and components
      • 1. Communication Server 1000 hardware platforms
        • 2. Avaya Aura integration and system roles
          Topic 3: Installation and System Administration- Configuration and administration
          • 1. User and device configuration
            • 2. Dial plan and feature administration
              Topic 4: Networking and High Availability- Network connectivity and resiliency
              • 1. Redundancy, survivability, and failover mechanisms
                • 2. IP networking for Communication Server 1000
                  Topic 5: Maintenance Operations- Routine maintenance procedures
                  • 1. Software upgrades and patch management
                    • 2. Backup and restore operations

                      Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:

                      1. A company recently deployed IP telephones in its Call Center. During peak traffic conditions, callers receive an overflow tone and calls are blocked.
                      Zone Number = 1 Zone Intent = MO Intrazone Traffic = Best Quality Interrone Traffic = Best Bandwidth Resource Type = Shared
                      Which programming change is recommended to provide dedicated Digital Signal Processor
                      (DSP) resources to Contact Center IP telephones?

                      A) Change Interzone to Best Quality
                      B) Change Zone Intent VTRK
                      C) Change Resource Type to Private
                      D) Change Interzone Traffic to Best Bandwidth


                      2. Click the Exhibit button.

                      The local Central Office required that all calls dialed utilize dialing, however users forget to dial the NPA for local calls. Which DMI entry would be utilized to insert the NPA of 214 when a user dials 9-774-3299?

                      A) DMI Table 3
                      B) DMI Table 4
                      C) DMI Table 2
                      D) DMI Table 1


                      3. Which IP Peer Networking component provides the centralized call routing for Communication Server 1000 systems in an Avaya Aura network solution?

                      A) Session Border Controller
                      B) System manager
                      C) Session Manager
                      D) Call Manger


                      4. Click the Exhibit button.

                      A customer's dialing requirement, listed below, require that all station users assigned an NCOS of 3 and Class of Service of Conditionally Toll Denied (CTD) be able to place toll calls from the United States to Australia.
                      Australia Country Code: 61
                      NCOS of 3 has an FRL of 3
                      Expensive Routers are not being used
                      With reference to the exhibit, which table will allow all station users to be able to place these toll calls?

                      A) Provisioning Table C
                      B) Provisioning Table A
                      C) Provisioning Table D
                      D) Provisioning Table B


                      5. A company plans to use Virtual Trunk Interzone traffic. You are programming a bandwidth management zone on a Server 1000 RIs. 7 x Call Server. Which is the recommended bandwidth management strategy, assuming that bandwidth conservation is required?

                      A) Best Quality (BQ)
                      B) Bandwidth Conserve (BC)\
                      C) Best Bandwidth (BB)
                      D) Best Effort (BE)


                      Solutions:

                      Question # 1
                      Answer: C
                      Question # 2
                      Answer: B
                      Question # 3
                      Answer: C
                      Question # 4
                      Answer: D
                      Question # 5
                      Answer: A

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